FAQ

How long will it take to get my order once it is placed? 

This varies and depends on when you placed your order. Our most current wait time is listed at the top of the home page, but may change depending on order volume. Please use our Contact Form to inquire about the current wait time when you are ready to order if you have any other questions or concerns. 

 Will Kydex® cause excessive wear to my equipment? 

Any holster that your equipment will be going in and out of on a regular basis will cause wear to a finish over time. Kydex® has actually been shown to wear on equipment LESS than leather over time. While leather tends to retain dirt and debris, which can damage your equipment's finish, Kydex® can simply be rinsed with water to clear any foreign particles. If damage to your equipment's finish is your primary concern, you may want to reconsider purchasing a holster, and instead purchase a glass display case. Your equipment are tools in your toolbox.  Just like you should not be concerned with signs of wear on your expensive ratchet set, you should not be concerned with small signs of wear on your equipment. 

Do you offer MIL/LEO/First Responders discounts? 

Omega Holsters, LLC offers a 10% discount on individual orders for all military (both active and retired), law enforcement, EMTs, firefighters, and dispatchers. To receive this discount this is what you need to do before you submit your order: 

1)Use our CONTACT FORM and use your official email address (.mil/.gov/etc.). If you do not have an official email we will need a legible copy or photo of your official ID or credentials. 

2)Wait for a reply with the proper coupon code that will be sent to the provided email. 

3)Place your order and remember to input the provided coupon code. 

Do you offer FREE SHIPPING? 

No, Unfortunately due to the continued increases in shipping cost. We no longer provide free shipping.  If it makes you feel better, I can add the cost of shipping into the product cost then tell you the shipping is free. 

Do you offer wholesale pricing? 

No. 

I got my equipment holster and I love it but it seems a little too tight. What can I do to fix this? 

If your holster has 1-2 Phillips screws with a rubber grommet below them, they are your retention adjustment screws. Turn the screws clockwise to tighten the retention, turn them counterclockwise to loosen the retention. 

If your holster has a Magazine Retention Device(MRD) you will see two parallel Phillips screws with a PLASTIC device below them. NOT RUBBER.  To adjust the retention, use the provided Allen Key and adjust the silver set screw that is located on the SIDE of the MRD.  The screws holding the MRD in place are thread-locked and attempting to turn them will not adjust the holster.  

Please do NOT attempt to make any physical alterations to your holsters as it voids your warranty. 

I ordered a holster with 1.5 inch belt clip but I bought a new belt that is bigger. Can I get bigger clips? 

Yes. You can now order bigger attachments from our website in Attachments
 

I lost the hardware for my holster! What do I do? 

If you lost your hardware that mounts the attachments to your holster or mag carrier, CONTACT US and we will make sure you are taken care of.  Depending on the length of time that has passed you may need to purchase our Spare Hardware Kit